Cancellation Policy

At Transformare Bellezza, we understand that life can be unpredictable, and sometimes appointments need to be rescheduled or canceled. However, to provide the best service to all of our clients and ensure the smooth running of our practice, we have implemented the following cancellation policy:

1. Appointment cancellations:

We kindly request that you notify us at least 48 hours in advance if you need to reschedule your appointment.
If you cancel your appointment less than 48 hours before the scheduled time, you will be charged 50% of the session fee if you have an existing package, you will lose a session from your package.

2. No-Shows:

If you fail to show up for your appointment without providing any notice, you will be charged 100% of the session fee.

3. Multiple Cancellations:

Clients who repeatedly cancel appointments with less than 48 hours notice may be required to prepay for future appointments or be refused service.

4. Emergencies:

We understand that emergencies happen. if you have a genuine emergency that prevents you from attending your appointment, please contact us as soon as possible. We may waive the cancellation fee at our discretion.

5. Payment of Cancellation Fees:

The cancellation fee that applies to you, will be automatically charged to the payment method on file or will be required to be paid before booking your next session.

6. Appointments & Deposits

A valid credit or debit card is required to secure all appointments. Deposits may be required for certain services, treatments, or packages. Deposits are non-refundable but may be transferred with proper notice as outlined in our cancellation policy above.

7. Package & Membership Policy

All packages, memberships, and prepaid sessions are non-refundable and non-transferable unless otherwise stated in writing. Expiration dates on packages must be honored. Late cancellations or no-shows may result in the loss of one session from your package.

8. Late Arrivals

Clients arriving late may receive a shortened service time in order to avoid disrupting other scheduled appointments. Full service charges still apply regardless of the shortened treatment time. Excessive lateness may require rescheduling and may be treated as a late cancellation.

9. Refunds

Services rendered are non-refundable. Retail products may only be exchanged or credited at management’s discretion.

10. Health & Safety

Clients are responsible for disclosing all relevant medical conditions, allergies, medications, or contraindications prior to treatment. Transformare Bellezza reserves the right to refuse service if a treatment is deemed unsafe or inappropriate.

11. Right to Refuse Service

Transformare Bellezza maintains a respectful and professional environment. We reserve the right to refuse service to anyone displaying inappropriate, aggressive, or disrespectful behavior.

12. Policy Acknowledgment

By scheduling or receiving services, you acknowledge that you have read, understood, and agreed to these policies.

Thank you for your understanding and cooperation. We strive to provide excellent service to all our clients, and this policy helps us do so effectively.
If you have any questions regarding this policy, please don't hesitate to contact us.

Transformare Bellezza
(862)283-8554
Transformarebellezza@gmail.com
www.transformarebellezza.com