Privacy Policy

Transformare Bellezza Aesthetics Center

This privacy notice for Transformare Bellezza ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services, such as when you visit our website at www.transformarebellezza.com or engage with us in other related ways, including bookings, sales, marketing, or events.

Questions or concerns? Contact us at transformarebellezza@gmail.com.

1. What information do we collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide when you register on the Services, book an appointment, or otherwise contact us. This may include:

Names
Email addresses
Phone numbers (including mobile numbers used for SMS communications)
Billing addresses
Debit/credit card numbers

Information automatically collected

We automatically collect certain information when you visit our Services, including IP address, browser and device characteristics, operating system, language preferences, and usage data.

2. How do we process your information?

We process your personal information to:

Provide, improve, and administer our Services
Send appointment confirmations, reminders, and service-related updates via SMS, email, or other channels
Send marketing and promotional messages to clients who have explicitly opted in to receive them
Communicate with you for customer service and support
Comply with legal obligations and prevent fraud

3. When and with whom do we share your personal information?

We may share your data with third-party vendors and service providers who perform services on our behalf. We have contracts with these parties to safeguard your personal information.

Third parties we work with include:

PayPal — for invoice and billing processing
Twilio — for SMS/text message delivery on our behalf
Jeeny AI (Workee) — for marketing automation and booking communications

SMS OPT-IN DATA: We do not sell, share, or disclose your SMS opt-in status or mobile phone number to third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent records are shared only with Twilio, Inc. solely to facilitate the delivery of text messages you have consented to receive. This information will not be used by Twilio or any other subcontractor for independent marketing purposes.

We may also share information in the following situations:

Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.

4. Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies to collect and store information. You can refuse certain cookies by adjusting your browser settings.

5. How do we handle your social logins?

If you register or log in using a social media account, we may receive certain profile information from that provider (such as your name, email address, and profile picture). We use this information only as described in this privacy notice.

6. How long do we keep your information?

We retain your personal information only as long as necessary for the purposes outlined in this notice, unless a longer period is required by law. When we no longer need your information, we will delete or anonymize it.

7. How do we keep your information safe?

We have implemented appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the Internet is 100% secure. You should only access our Services within a secure environment.

8. Do we collect information from minors?

We do not knowingly collect data from or market to children under 18 years of age. If you become aware of any data we may have collected from children under 18, please contact us at transformarebellezza@gmail.com.

9. What are your privacy rights?

Depending on your location, you may have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your personal information
Withdraw consent for processing based on consent (including SMS consent)
Opt out of receiving marketing SMS messages at any time by replying STOP

To exercise your rights, contact us at transformarebellezza@gmail.com.

10. Controls for Do-Not-Track features

We do not currently respond to DNT browser signals, as no uniform standard has been adopted. If a standard is adopted in the future, we will update this policy accordingly.

11. Do United States residents have specific privacy rights?

California residents have specific rights under the CCPA, including the right to know, delete, and opt out of the sale of personal information. We have not sold any personal information to third parties for a commercial purpose. To exercise your California privacy rights, contact us at transformarebellezza@gmail.com.

12. SMS communications

Transformare Bellezza uses SMS/text messaging to communicate with clients who have provided explicit consent. This section describes how we handle SMS communications.

Types of SMS Messages

Informational & Service-Related Messages (Required Consent)

If you opt in, we may send you SMS messages related to your appointments and account, including:

Appointment confirmations and reminders
Booking updates and schedule changes
Post-visit follow-ups and service updates

Marketing & Promotional Messages (Optional Consent)

Only if you separately and explicitly opt in, we may send you promotional SMS messages, including:

Seasonal deals and special offers
Loyalty rewards and membership promotions
New service announcements

Your consent to receive marketing messages is entirely optional and is not a condition of booking or receiving services.

How to Opt In

You may opt in to SMS communications through the following methods:

During online booking: by checking the consent checkbox(es) on the booking form
In person: by completing a written consent form at our location

Informational and marketing SMS consent are collected separately. You may consent to service messages only, without consenting to marketing messages.

How to Opt Out

You may opt out of SMS messages at any time by:

Replying STOP to any SMS message you receive from us
Contacting us at transformarebellezza@gmail.com and requesting removal

After opting out, you will receive a single confirmation message and no further SMS messages will be sent, except as required by law.

Help & Support

Reply HELP to any SMS message for assistance, or contact us at transformarebellezza@gmail.com or (862) 283-8554.

Message Frequency & Rates

Message frequency varies based on your appointment schedule and preferences. Standard message and data rates may apply depending on your mobile carrier and plan. Not all carriers are supported.

SMS Data Privacy

We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties for their marketing or promotional purposes. Your SMS opt-in data is shared solely with Twilio, Inc. as our SMS service provider to facilitate message delivery. Twilio is prohibited from using this data for any purpose other than delivering messages on our behalf.

13. Do we make updates to this notice?

We may update this privacy notice from time to time. The updated version will be indicated by an updated date at the top of this page. We encourage you to review this notice periodically.

14. How can you contact us about this notice?

Transformare Bellezza
460 Ridgedale Ave, East Hanover, NJ 07936
Email: transformarebellezza@gmail.com
Phone: (862) 283-8554

15. How can you review, update, or delete your data?

To request access to, correction of, or deletion of your personal information, please contact us at transformarebellezza@gmail.com. We will respond in accordance with applicable data protection laws.